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Video relay service

What is video relay service? A clear definition from the hearing section of our glossary, with 14 related terms, tools to try and further reading.

Definition of Video relay service

A video relay service (VRS), also sometimes mistaken for video interpreting service (VIS), is a video telecommunication service that allows deaf, hard-of-hearing, and speech-impaired (D-HOH-SI) individuals to communicate over video telephones and similar technologies with hearing people in real-time, via a sign language interpreter.

A similar video interpreting service called video remote interpreting (VRI) is conducted through a different organization often called a "Video Interpreting Service Provider" (VISP).

VRS is a newer form of telecommunication service to the D-HOH-SI community, which had, in the United States, started earlier in 1974 using a simpler non-video technology called telecommunications relay service, also known as "TRS", or simply as "relay service".

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What is Video relay service?

A video relay service (VRS), also sometimes mistaken for video interpreting service (VIS), is a video telecommunication service that allows deaf, hard-of-hearing, and speech-impaired (D-HOH-SI) individuals to communicate over video telephones and similar…

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